- Login with your portal username* and password**.
(If you do not have a portal account see below)
- After logging in, select John Jay
Student or Faculty from the Checkin List.
Note: Due to a high number of new portal registrations, new registrants may see a delay in accessing the new registration screens. Students can click this link to access Blackboard directly without creating a portal id at this time.
Need a CUNY Portal account?
- Go to the CUNY Portal page
- Click Register
Now! on the right side of the login screen.
You will need your social security number
and date of birth to create your account.
After creating an account, you may have to login. Follow
directions above to access Blackboard.
Having Trouble?
*Students and faculty who have forgotten their username or are having problems creating an account should call the John Jay Help Desk at 212-237-8200. You will be asked to provide specific information to confirm your affiliation with John Jay.
**Forgot your Portal password?
- Go to the CUNY Portal (add link) and type your portal username. Then click the Forgot your password? link. You will receive an email with a new numeric password.
- To change your password to something you can remember easily:
- Login to the portal with your username and the numeric password
- On bottom right of screen in orange menu bar, click My Profile
- Click the Modify button, scroll down to the Change Password section at bottom of page.
- Enter the numeric password in the Old Password box, then enter your new password twice.
- Click the Save button.
For all other problems accessing Blackboard, contact the John Jay Help
Desk at 212-237-8200 (Hours of operation: everyday 8:00am to 12:00 midnight except Holidays).
For additional frequently asked questions see the CUNY Portal FAQs.
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