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Springfield Police Department
Vision and Values
As members of the Springfield Police Department, we are committed to providing quality service to our community through personal integrity, fairness, open communication, and a helpful attitude.
- Quality Service
We will provide quality, professional service to our community by:
- Enforcing the law;
- Preventing crime, thereby improving the quality of life;
- Responding promptly to calls for service and other public needs;
- Conducting thorough investigations;
- Providing state of the art training and continuing education programs;
- Leading by example.
- Integrity
Having sound moral principles that earn the trust, respect, and confidence of the community and each other through:
- Being honest, and demanding the same from each other;
- Living by the rules we enforce.
- Fairness
To provide equal treatment of all persons without prejudice or bias by:
- Treating all persons with dignity and respect;
- Expressing compassion in our attitudes and in our communication;
- Ensuring consistency in decision making without favoritism.
- Communication
Sharing information and knowledge with the community, other agencies, and within our department as allowed by law through:
- Actively listening to all concerned;
- Keeping crime victims informed about their cases and where to go for additional help;
- Educating the community about crime risks and prevention;
- Informing the community about the inner workings of our department.
- Helpful Attitude
A helpful attitude is fundamental to earning the respect and confidence of the community. We will accomplish this by:
- Treating people's problems as important;
- Being polite and courteous;
- Showing empathy and concern for the needs of others;
- Showing pride in our profession tempered by humility.
This code is used by:
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