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Asheville Police Department
Vision:
The Asheville Police Department works collaboratively with members of the
community in order to improve and enhance the richness of our city’s quality of
life consistent with the following principles:
Respect for human
rights
Economic well-being
Reduction of crime and disorder
Employee personal and professional well-being
Community safety
High standards for excellence and continuous improvement
Mission:
The mission of the Asheville Police Department is to provide community
leadership to promote individual responsibility and a commitment to improving
the City’s quality of life through crime control and public safety while serving
all people with fairness and respect.
Values:
How we work to achieve our mission and the degree of our success depends upon
our values. Values are statements of the standards and beliefs that are the most
important to the employees of the Department and our community in achieving our
mission.
Following are the baseline values of the Department.
We believe the police and the community share in the responsibility for crime
control and public safety, and that the role of the police is defined by the
community it serves. We
subscribe to the principle that services will be delivered in a manner which
preserves and upholds democratic values within our neighborhoods.
We are committed to maintaining the highest level of quality service, integrity
and professionalism in everything we do, and our capability to achieve is
determined by the diversity and quality of our work force.
We accept the responsibility to react to
criminal activity in a way that emphasizes prevention and which is marked by
vigorous law enforcement. We
recognize and support the principle that the public has a right to be informed
about police operations.
We believe in working collaboratively with neighborhoods to better understand
the nature of neighborhood problems and to develop meaningful and cooperative
strategies to address them. We
are committed to managing the public’s resources in the most efficient manner
possible. We are committed to
the belief that no person’s claim to dignity and civil rights is any less than
another’s claim, and that neither age, social status, race or even deviant
conduct diminishes entitlement to decent treatment and respect.
We recognize our members to be the greatest
and most important asset of the department, and that only through mutual
respect, cooperation and teamwork can the community be best served.
Guiding Principles:
In order to fulfill the mission of the Police Department and achieve our key
objectives in a manner consistent with our values, we have established a set of
guiding principles. The principles, forged from management and employee values,
will guide us in choosing among options to achieve the most desirable results.
We believe that quality service is achieved by:
Responding to the needs of our external and internal customers alike;
Maintaining the highest standards of honesty,
trustworthiness and mutual respect;
Accomplishing our goals through teamwork and sound work
ethics; Providing training,
technology, empowerment and appropriate recognition to all employees;
Recognizing that continual improvement and
innovation are essential elements for progress and quality;
Creating, implementing and continually
improving a set of measurable performance standards for the Department and its
employees; Creating an
environment where identification of waste and efficiency is rewarded not
punished; Creating an
environment where employees are prepared for and able to react to continual
change;
Recruiting and
rewarding employees in a non-discriminatory manner who possess the qualities
valued by the organization.
This code is used by:
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