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Hampton Police Division

Mission, Vision, Values, Enduring Principles, Goals & Objectives

Mission Statement

The Hampton Police Division is committed to providing the highest quality service to our citizens. Acting in partnership with the community, we will be proactive and promote a responsive and flexible approach to quality of life issues.

Vision Statement

Providing personnel of the highest integrity to ensure safe neighborhoods and prosperous communities, thus supporting the mission of making Hampton the most livable city in Virginia.

Core Values

  • Professionalism and integrity in all duties.

  • Maintain safe environment for employees, residents and business.

  • Encourage progressive thinking through employee involvement and teamwork.

  • Planning and budgeting in a fiscally sound and proactive manner.

  • Continuous innovation and improvement in customer service.

  • Every citizen contact is an opportunity to demonstrate the mission and values of the City of Hampton.

  • Recognize the importance of human dignity and the worth of all individuals.

  • Utilize community-oriented policing to its maximum potential.

  • We are representatives of the City of Hampton, and therefore are responsible for our actions and take ownership for our work.

Enduring Principles
  • Strengthen partnerships with the community.

  • Continuous communication, coordination, and

    interaction with all city departments.
  • Capitalize on technological innovation.

  • Assure customer delight.

  • Create quality in everything we do.

Goals & Objectives

  • Enhance the quality of life by improving neighborhood safety through Community
  • Policing activities.
  • Continually increase the level of service, satisfaction, and knowledge of employees, residents and businesses.
  • Encourage employees to reach their maximum professional potential through education and training.
  • Foster a better understanding of cultural diversity.
  • Strengthen Police/Community relationship.
  • Maintain response time of less than 6 minutes.
  • Effective communication to all branches.
  • Quality leadership in all branches.

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