Frequently Asked Questions

Computers in the Library

• What computers are available in the library?
• Which computers are available for searching the Web?
• Do I have to sign-up to use a computer?
• Where can I type a paper in the library? Where can I print a word processing file?
• How can I print?
• How do I get wireless access in the library ?
• Can I use a laptop computer in the Library?
• Can I scan an image in the Library?
• Are there any computers specifically for faculty use?
• Are there any computers available with features for users with special needs?
• What computing facilities are available in the Library Electronic Classroom?

Off Campus Access Problems?

• Who can use library resources remotely?
• What do I need to access library resources remotely?
• How do I enter my John Jay email user name and password?
• What should I do if my email account is not working or I forgot my username or password?
• What versions of web browsers work best for accessing library resources?
• Why do I have difficulty accessing John Jay's electronic information databases when I am using my computer at work?
• Are there any alternatives for accessing the databases when the John Jay Library web pages are not available?
• How can I get help with my research from off campus?
• How do I access Electronic Reserve materials from a computer off-campus?
• How do I get into the Blackboard site for my course?
• Do I need to login to access CUNY+?
  

Research Questions?

How do I ... 

• Find the APA Style handouts?  Other library handouts?
• Find books?
• Find out where a book is shelved once I have the call number?
• Find out how to read a library call number? 
• Find out if the Library owns a specific journal, magazine or newspaper?
• Find out if the library has electronic access to the fulltext of a specific journal?
• Find magazine or journal articles on a topic?
• Find newspaper articles on a topic?
• Find book reviews?
• Find dissertations or theses?
• Find law cases?
• Find briefs of Supreme Court cases?
• Print? 
• Display the full text of an article?
• Submit my thesis to the Sealy Library?
• How can I get help with my research?
  

Library Information

• What are the Sealy Library's hours?
• How do I get to the Sealy Library?
• Is there a library floor plan?
• Who can borrow books?  How do I borrow a book?  How many books can I borrow?  For how long?
• Can I borrow library materials from other CUNY libraries?
• Can I place a hold on a book?
• What are the overdue fines?
• Can I receive overdue notices via email?
• How much does a lost book cost?
• Do I have to return my books to John Jay College?
• How can I check on the books I have out? 
• How do I renew a book?
• How do I clear my library record?
• Can I use the library if I am not affiliated with CUNY?
• Where can I make a photocopy?  Can I make copies from microfilm/microfiche?
• How can I get help with my research or learn to use the library?
• How can I get a job in the Library?