Need a book not available in John Jay's Library that's at Queens College or Brooklyn College Library? Now you can use CLICS: a new book delivery service of the CUNY Libraries.

How it works:

You are a student at John Jay College and a book you need is not available in our library.

1. Select all libraries by clicking Select all CUNY Libraries
   
   
   
   
2. Search the CUNY+ UNION Catalog
   
   
3. Find the location information for the copy of the item you want to request by clicking on the campus holdings information
   
   
   
   
4. If the item status is listed as Regular Loan you can request it by clicking on Request
   
   
   
   
5. You will now be prompted for your library barcode and password.
   
   
   
   If this is the first time you've used the system your password will be your library barcode (located on the back of your John Jay ID). It is recommend that you change the password to something other than your barcode.
   
   
6. Select your pick up location from the drop-down list of CUNY libraries. You can select any location which is convenient for you.
   
   
   
   Exception: Exception: You cannot request books to be delivered to the same library. For example, if you request a title from John Jay Library, you can't request that a book be pulled from the stacks at John Jay Library and be delivered to the Circulation Desk at John Jay Library. CLICS only works for books going from one CUNY campus to another.
   
   
7. After you select your pickup location click Go to finish your request. You will then receive a confirmation message that the request has been completed.
   
   
8. Be sure to log out of your CUNY+ session!
   
   
   
   • E-mail notification will be sent to you when the book is available for check out at the Circulation Desk of the selected library (Make sure your library has your current email address!)
   • CUNY undergraduate and graduate students, faculty members or staff members with an active, unblocked library account at one of the CUNY Libraries can use the service
   • Regularly circulating books may be requested whether they are on the shelf or already checked out to another patron
   • Circulation and overdue fine policies of the lending library apply
   • Consult the CUNY Libraries Circulation Policies for current loan and fine policy information
   • Request circulating books from any library for delivery at any library.
   • Courtesy reminders will be sent to borrowers 3 days prior to an item's due date.
   • You can renew items online in CUNY+ as long as they are not already overdue.
   
   
   

   FAQ's

   1. Can I use CLICS from home?
   Yes. You can search and request from CUNY+ using any browser from any location. CUNY+ recognizes your home campus by your library barcode.
    
   2. How long will it take to get my book?
   That will depend on the day of the week and time of day you make your request. However, as part of the CLICS implementation, the CUNY libraries are all receiving daily inter-campus week day pick-up and delivery service. Our aim is to gradually reduce delivery time to several days, excluding weekends and holidays. Our ability to achieve this goal will depend on the volume of requests as well as staff availability. [Note that books requested from the Hunter Health Professions and the School of Social work libraries will require additional delivery time since they are first sent to the main Hunter Library.]
    
   3. What if something I requested using CLICS is missing?
   You will be notified if your request can't be filled by the library from which you requested it. You can try to request it again from another CUNY library.
    
   4. What if none of the copies listed in CUNY+ are available?
   If copies of an item are out on loan, you can put  a hold on one of the borrowed copies. You will be notified when it becomes available. If all the listed copies are missing or are unavailable for other reasons, you can request it through your local Interlibrary Loan service. Check with your library's Interlibrary Loan policies and procedures for eligibility, etc.
    
   5. I have more questions.  Where can I get additional information?
   Call the John Jay Library Circulation Desk at (212) 237-8225.