Students enrolled in John Jay Online BS or Master's degree programs may now request home delivery of books held by the John Jay College Library!
Each semester, John Jay Online students who live outside the New York City metropolitan area can check out up to 10 John Jay-owned books.
Books will be sent to the student for free. The student must cover return postage charges.
Who can use the book delivery service?
Students who are enrolled in an online John Jay degree-granting program and who do not live in the New York City metropolitan area can have books delivered to their residence.
How do I place a request?
First, sign up for ILL (InterLibrary Loan). Log in with your John Jay email username and password.
Next, you'll be asked to fill out the ILL registration form. Be sure to mark your Status as Graduate (John Jay Online), even if you are a BS student, so we can verify that you are a John Jay Online student to confirm your account creation.
Once we have verified your account, you'll be able to request books through ILL.
If you are unable to log in, contact the Technology Help Desk at 212-237-8200 or HelpDesk@jjay.cuny.edu.
Which books can I check out?
For books not available online, John Jay Online students may place requests through the ILL system. You may request circulating books that are owned by the John Jay Library and unavailable online.
Many books may be available online: the Library owns many academic ebooks and has digitized hundreds of rare books.
Can I get journal articles delivered?
The Library has a collection of over 82,000 periodicals that are available online to all students from anywhere. Almost all of your needs can be met instantly through these online journals. (See our How to find articles video.)
If you do come across a necessary article that is not available online, you may request that the article be copied and uploaded to your ILL account for a 30-day period.
How long will it take for the requested book to get to me?
It depends on your location. After your request is submitted, we will send the book within two business days via the US Postal Service (USPS). USPS delivery times vary. Please expect it to arrive in a week or two.
Do you ship outside the US?
Yes, we will ship internationally. Depending on where you live, you might have to pay import taxes for the book. Please contact your local postal service for further information.
How long can I keep the book?
From the time we send the book, you'll have four weeks to return the book before its due date. The item must be received by the Library on or before its due date.
How can I extend the loan period for the book?
Log into ILL and click on the title you would like to renew. There should be a renewal button associated with the title. You can renew twice, as long as no one else has requested or recalled the book.
How do I send the book back?
We will provide a label to attach to the envelope, which can be reused. You'll have to take the envelope to the post office to purchase postage.
What if my book is overdue?
You will receive an email alert as the book due date nears and again if the item becomes overdue. You may want to renew the book as soon as possible (two renewals maximum) so you don't keep incurring late fees. You must renew through ILL, not the CUNY+ catalog. If you’re having trouble renewing, email Karen Okamoto (ILL librarian).
When we get the book back, we will let you know what your late fee balance is and to which mailing address to send a check. Please note that balances totaling over $5 block you from checking out any other Library materials, and balances totaling over $10 block you from registering for classes.
Can on-campus students use the book delivery service?
At this time, the service is only available to John Jay Online students who do not live in the New York City metro area.
Can I visit the Library in person?
Any member of the John Jay community with a valid ID card can visit the Library. We welcome online students!
I have another question not answered here.
Email Robin Davis (Online Learning Librarian), who will be happy to answer questions about this and other services we offer online students.