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Who can use library resources remotely?
Lloyd Sealy Library electronic information resources are accessible from off campus to John Jay College students, faculty and staff provided they have a John Jay College email account.
What do I need to access library resources remotely?
To access library resources remotely, John Jay College students, faculty and staff must have a College email account. New students and faculty are automatically assigned email accounts. Visit the Department of Information Technologies (DoIT) Help Desk in L2.73.00NB, call (212) 237-8200, or send an email to email@example.com if you are experiencing problems with your email.
You may also use the library barcode on the back of your John Jay ID card as an alternate means of accessing the databases for databases with a CUNY-wide subscription.
How do I enter my John Jay email username and password?
When you click on the title of a database, you will be prompted for your John Jay email user name and password. Your username is the letters preceeding the @ sign in your email address. For example, the email address for John Smith is firstname.lastname@example.org. Enter john.smith in the username box.
Newly enrolled and transfer students need to visit the reset password webpage or call the helpdesk (212) 237-8200 in order to create an initial password for their email. Passwords must be changed every 90 days.
If you can't remember your email password or need to change it, you can use the password reset site at http://reset.jjay.cuny.edu. If you need help, you can call the DoIT office at (212) 237-8200 or email email@example.com.
What should I do if my email account is not working or I forgot my username or password?
First, try resetting your password at reset.jjay.cuny.edu. If you're still experiencing problems, visit the DoIT Help Desk in L2.73.00NB, call (212) 237-8200, or send an email to firstname.lastname@example.org.
Students in need of assistance learning how to use email should go to the DoIT Help Desk L2.63.00NB.
Are there any alternatives for accessing the databases when the John Jay Library web pages are not available?
You may try accessing the databases through the CUNY online resources web page and using the barcode on the back of your ID card. With this method, you only have access to the specific databases that CUNY has purchased for all CUNY libraries
How can I get help with my research from off campus?
Librarians are available to consult about research in person at the Library Reference Desk, by telephone at (212) 237-8246, by text at (646) 256-5199 or by email through our webform.
See also the helpful guide for using the Library and its resources, prepared by the John Jay librarians.
How do I access eReserve materials from a computer off-campus?
To access eReserve (electronic reserve) materials, first open the eReserves page (opens in new window). Click on Reserve Readings from column on the left and enter your professor's last name in the search bar. Click on the Course Number, and enter the course password that your instructor gave to you. Read the copyright notice and click Accept. You will see a list of the course readings.
You need to have Adobe Acrobat Reader, Preview, or other PDF-viewing software in order to read or print items that are stored as PDF files (many ereserve readings are). If you don't already have it on your computer, you can download Acrobat for free from the Adobe web site.
Do I need to login to use OneSearch or CUNY+?
No, anyone can use the library catalog. However, many electronic resources (like articles and ebooks) are restricted to John Jay or CUNY users. For these, you will be prompted for your John Jay email username and password.